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Alan runs a start-up that provides smart home security solutions. Just eight months into his operations, customers complained of exorbitant electricity bills and poor performance. Initially, he considered them a one-off incident, but when the customer support team prioritized the issue, he was forced to sit up and take notice. It being a small team, Alan took it upon himself to investigate the matter.
Tracing the complaints backward from the current date, he could pinpoint the week when the number of complaints was four times the average. And after that, the number of cases increased slowly but steadily. Further research showed that a device in their latest client's corporate network had been breached.
The attacker had placed crypto mining bots on all the weak devices in that client's network, using the devices' processing power to mine cryptocurrencies in the background. Hence the decreased performance of operating systems and inflated power bills. Through that single vulnerability, the attacker was slowly able to penetrate other clients' networks via the company's access mechanisms to provide support.
If you feel that attackers using crypto bots on the IoT devices installed in your clients' network is a far-fetched idea, you couldn't be more wrong. The 2019 Ponemon Sullivan Privacy Report revealed that data breaches due to unsecured IoT devices or applications had increased from 15 % to 26% in just three years. In the same period, cyberattacks increased from 16 % to 24%.
The actual number of data breaches in any organization would be much higher. This is because, for surveys, a data breach is defined as attacks that have been confirmed to gain access to sensitive protected data and/or disclosed to unauthorized persons. This essentially means that breaches that have not been detected do not count.
According to the 2019 Statista report, there will be 38.6 billion IoT devices by 2025. Considering the rapid digitization and IoT adoption by organizations post-COVID-19 restrictions, this number is bound to increase. As the number of connected devices increases, IoT security incidents increase proportionately.
If the experts were asked to point at the single biggest problem with IoT device security, it would be this — device security is the last priority in the development life cycle. With so many things to consider while designing the device — reliability, minimum utilization of resources, wi-fi enablement, inexpensive, etc. — IoT security is usually added as an afterthought. IoT architecture is multi-layered. Smart devices are at its core but are only one layer.
Let us look at the threats that arise if even one of these layers is left insecure:
Someone who is not part of the solution is part of the problem. Let us look at the solutions to these problems.
IoT security must be implemented at multiple levels. The most crucial task is securing the devices that make up the IoT ecosystem. Next comes the communication channels between the network-connected devices and the cloud, where data is stored. As IoT is a relatively new technology, the standard protocol for communication between the devices is still being developed by the formation of IoT alliances.
As an IoT provider, whatever the product or service you offer, you must use the latest and strongest available protocols per the use case. Data privacy and integrity must be taken care of after the networked devices and communication channels are secured. Last, all web, mobile, and cloud applications built on the IoT must be completely secure.
Here we discuss some of the ways to take care of multi-layer IoT security:
Saying this seems childish, but strong passwords are always the first defense against any security threat. But it is also a fact that many organizations continue using the default passwords; thus, launching brute force attacks on such vulnerable devices is just a matter of time.
In 2016, the Mirai botnet brought down US East Coast Internet service in a DDoS attack by using a public list of 62 standard passwords to enter open ports on the network. Unfortunately, the lesson does not seem to have been learned because even two years later, 15% of IoT devices still used the default password they were shipped with.
Here is what can be easily done to overcome this challenge:
Hackers use passive attacks to explore devices and networks to analyze traffic and enumerate vulnerabilities. The data gathered through passive attacks can then be used for the active attack where a user or the network is compromised.
The only solution to avoiding passive attacks is to close all back doors and run continuous updates. However, many users decide not to update their devices when prompted. The way around this could be to ensure updates by configuring routers or apps when the device is in the most minor use. All stakeholders must be educated that regular device updates are essential to maintain IoT security so they do not feel disruptions.
Making the end-users of the IoT ecosystem aware of security issues is an essential cog in the wheel of IoT security. They must be educated about the problems caused by using default passwords for convenience or counterfeit devices to save a couple of bucks.
As you can surmise from the story we began with, end-users and their devices are the weakest links in the IoT network. Attackers know this and try to hack the Internet of Things network and the devices connected to it via them.
These are some ways in which end users can ensure better IoT security:
All the devices in an IoT ecosystem communicate with each other and with cloud apps or services. It is essential to ensure that these communications are completely secure. The ideal scenario would be to encrypt all messages before sending them over the network and using robust TLS protocols.
Encrypting all the messages may not be possible because not all devices are equipped to do so. For sending encrypted messages, devices must have a minimum level of processing capabilities, which drives their costs. This challenge can be circumvented by putting constrained devices on a different network, whose messages can be encrypted by a router before being sent over the external network. Putting them on separate networks also makes them less vulnerable to passive attacks.
Firewalls can also secure communication channels, ensuring the physical security of routers and gateways, turning off OS features not in use, randomly generating OTP for identification and authorization of devices, etc. You will be surprised to know that many in-house security incidents occur simply because the device is easy to access physically.
Data storage must always comply with the legal and regulatory frameworks in force where the business is operating or its customers reside. However, this can be resource-intensive in terms of cost, time, and personnel requirements, which leads many organizations to be lax about it. But this wreaks havoc on the overall IoT security. Here are some suggestions for ensuring data privacy:
The first line of defense against a data breach is redacting or anonymizing sensitive data before it is stored or transmitted. Data that is not required must be disposed of immediately so that it cannot be accessed by anyone in any circumstances. Data integrity can be enforced by integrating IoT systems with Blockchain technologies.
The proverb “Prevention is better than cure” applies fully to IoT security because the cost of network security breaches is very high. And despite all efforts at security, right from the design phase, breaches are inevitable. So, it makes sense to be proactive about detecting the vulnerabilities of the IoT system and managing them until a security patch can plug the gap. Some of these steps include:
The rise of security incidents has much to do with using default or weak passwords, insecure devices, ports, and applications, and failure to uncover timely vulnerabilities. To minimize these security threats, one needs proper education on the importance of IoT security, continuous updates and change of passwords, and strong security compliance.
For the IoT experts at TechAhead, security is not an afterthought or last-minute addition to the solution architecture. We take a security-by-design approach to IoT development. We understand that neglecting IoT security to decrease costs in the short term may lead to security breaches that prove expensive in the long run.
With our expertise and experience, we can help your brand be the next success story.
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